Legal Notice

Last Updated: August 16, 2026

This Legal Notice provides information about the operator of the Tikef website and the general terms relating to the use of our online store.

Tikef operates an online women's clothing store serving customers in the United Kingdom.

1. Website Operator

Trading name: Tikef

Website: tikef.com

Email: support@tikef.com

Phone: +44 147 433 5090

Shipping and Returns Address:

90 Vigilant Way
Gravesend DA12 4PN
United Kingdom

This address is used by Tikef for shipping and returns purposes.

2. Customer Service

Tikef customer service can be contacted using the following details:

Email: support@tikef.com

Phone: +44 147 433 5090

Customer service opening hours are:

Monday to Friday: 09:00–17:00 GMT

Saturday and Sunday: Closed

Customers contacting us about an existing order should include their order number where possible so that we can identify the relevant purchase.

3. Website Purpose

The Tikef website provides an online shopping platform through which customers can browse and purchase women's clothing and related products.

The website may also provide information about:

• Products

• Product availability

• Prices

• Shipping

• Returns

• Refunds

• Payment

• Customer service

• Tikef's policies and procedures

We make reasonable efforts to keep website information current and useful.

However, product availability, pricing, product selections, and other website information may change over time.

4. Product Information

We make reasonable efforts to present product descriptions, photographs, sizing information, colours, and other product details as accurately as reasonably possible.

Customers should be aware that colours may appear differently depending on the screen, device, browser, lighting conditions, and display settings being used.

If you require additional information about a particular product before purchasing, please contact us.

5. Pricing and Availability

Product prices and availability may change without prior notice.

We make reasonable efforts to ensure that displayed information is accurate.

If an obvious technical, pricing, or product listing error affects an order, Tikef may need to correct the information and contact the customer where appropriate.

Nothing in this Legal Notice is intended to restrict any consumer rights provided by applicable UK law.

6. Payment

Tikef currently accepts PayPal as the payment method available through our online checkout.

Payments are processed through PayPal's payment systems and may be subject to PayPal's own terms, conditions, verification procedures, and privacy practices.

Customers should never provide their PayPal password or other confidential PayPal security credentials to Tikef.

7. Shipping

Tikef provides Free Shipping according to the applicable shipping terms displayed on our website.

Our standard handling time is generally 1–3 business days.

Estimated standard delivery is generally 4–9 business days after handling.

Depending on the destination city and circumstances, delivery may take approximately 5–12 business days.

These delivery periods are estimates and are not guaranteed delivery dates.

For complete information, customers should review the Tikef Shipping Policy.

8. Returns and Refunds

Tikef provides a 30-day return period for eligible purchases, subject to the conditions contained in our Refund Policy and applicable UK consumer law.

Eligible returns are handled without a separate return fee under our stated return policy.

Approved refunds are generally processed within up to 10 days after the returned item has been received and the return has been approved.

Refunds are normally issued through the original payment method.

For orders paid through PayPal, refunds are generally processed through PayPal.

Customers should review the full Refund Policy for detailed return conditions and procedures.

9. Intellectual Property

Unless otherwise stated, the content appearing on the Tikef website may be owned by Tikef or used by Tikef under appropriate rights or authorization.

This may include:

• Tikef branding

• Logos

• Website designs

• Product photographs

• Written content

• Graphics

• Page layouts

• Website elements

• Other original materials

Website content may not be copied, reproduced, distributed, modified, republished, or commercially exploited without appropriate permission, except where permitted by law.

10. Third-Party Services

Tikef may use third-party providers to support website operation and customer services.

These may include providers involved in:

• Ecommerce infrastructure

• Payment processing

• Website hosting

• Shipping

• Delivery

• Analytics

• Security

• Technical services

Third-party services may operate under their own terms and privacy policies.

Tikef does not control the independent policies or practices of third-party service providers.

11. External Links

The Tikef website may contain links to websites operated by third parties.

These links may be provided for convenience or to support certain services.

Tikef is not responsible for the content, security, availability, privacy practices, or policies of third-party websites.

Customers should review the applicable information provided by those websites before using them or submitting personal information.

12. Website Availability

Tikef aims to maintain the availability and functionality of its website.

However, temporary interruptions may occur because of:

• Website maintenance

• Technical problems

• Hosting issues

• Software updates

• Security measures

• Internet disruptions

• Third-party service interruptions

• Circumstances outside our reasonable control

We may temporarily modify, suspend, or restrict access to parts of the website when reasonably necessary.

13. Prohibited Use

Visitors must use the Tikef website lawfully.

Users must not attempt to:

• Gain unauthorized access to the website or related systems

• Interfere with website operation

• Introduce malicious software

• Circumvent security measures

• Submit fraudulent orders

• Misuse payment systems

• Manipulate promotions or refunds

• Impersonate another person

• Submit knowingly false information

• Collect website information without appropriate authorization

• Engage in activity that violates applicable laws

Tikef may take reasonable steps to protect its website, customers, and services against prohibited activity.

14. Customer Content and Reviews

Where customers are permitted to submit reviews, comments, photographs, or other content, customers are responsible for ensuring that their submissions are accurate and lawful.

Customers should not submit fake reviews, misleading content, unlawful material, another person's private information, or material that infringes another person's rights.

Tikef may review or remove content where reasonably necessary and permitted by applicable law.

15. Privacy

Information collected through the Tikef website is handled according to our Privacy Policy.

Our Privacy Policy explains the types of information we may collect, why we collect it, how it may be used, and the rights that may be available to customers under applicable data protection law.

16. Consumer Protection

Tikef respects applicable UK consumer protection requirements.

Nothing in this Legal Notice, our Terms of Service, Refund Policy, Shipping Policy, or other website information is intended to remove or restrict a consumer right that cannot legally be excluded or restricted.

Where applicable law provides a customer with a specific legal remedy or protection, that legal requirement will apply.

17. Changes to This Legal Notice

Tikef may update this Legal Notice from time to time to reflect changes to our business, website, contact information, services, or applicable legal requirements.

The latest version will be published on this page with the applicable update date.

Customers are encouraged to review the Legal Notice periodically.

18. Contact Information

For general questions, customer service requests, or questions concerning the information contained in this Legal Notice, please contact:

Tikef

90 Vigilant Way
Gravesend DA12 4PN
United Kingdom

Email: support@tikef.com

Phone: +44 147 433 5090

Customer Service Opening Hours (GMT):

Monday to Friday: 09:00–17:00
Saturday and Sunday: Closed

For order-related inquiries, please include your order number and the email address used when placing the order where possible.